FAQ

Q: How long will my order take to arrive?
A: Orders are processed and dispatched within 1–3 business days. US domestic delivery normally takes 7–14 business days, subject to local logistical conditions.

Q: Can I modify or cancel my submitted order?
A: Order adjustments and cancellation requests can only be accepted before shipment. Once goods leave our warehouse premises, no further modifications can be carried out.

Q: Does this shop support returns and exchanges?
A: We grant a 30‑day return‑and‑exchange window upon delivery receipt. All merchandise must stay unused, unwashed, with original tags and packaging kept fully intact.

Q: Why are there minor color differences between product photos and real apparel?
A: Slight shade deviations may result from varying screen display settings and fabric production batches. These minor variances are normal and will not count as product defects.

Q: How can I track my shipment?
A: After your order has been shipped, our system will automatically send the tracking number to your registered email for real‑time delivery monitoring.